Support

How can we help?

Reach out and we'll get back to you as soon as we can, usually within one business day.

General support

Questions, bug reports, or feedback about the app.

support@eventdor.com

Privacy questions

Requests about your personal data or our privacy practices.

privacy@eventdor.com

Frequently asked questions

How do I delete my account?

Email support@eventdor.com from the address on your account and we'll remove your account and associated personal information.

I'm a vendor. How do I change my subscription plan?

Open the app, go to your Profile tab, and tap "Upgrade" on the Your Plan card to compare plans and pricing.

A guest didn't receive their invite email. What do I do?

Ask them to check their spam folder first. If it's still missing, email us the event name and the guest's email address and we'll investigate.

How do refunds work?

Email support@eventdor.com with your event name or receipt and we'll take a look.

See also our Privacy Policy.